Privacy Policy

 
At Glonest, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit www.glonest.shop (the “Site”).
 

1. Information We Collect

We collect the following types of information:
  • Personal Information: Name, email address, shipping address, phone number, payment information
  • Device and Usage Information: IP address, browser type, device ID, referring website, time spent on pages
  • Cookies and Tracking Technologies: Session data, preferences, shopping cart contents
 

2. How We Use Your Information

We use the information we collect to:
  • Process and fulfill your orders
  • Provide customer support
  • Send transactional emails (order confirmations, updates)
  • Send promotional emails (if opted in)
  • Improve our products, services, and website
  • Detect fraud and ensure security
 

3. Legal Basis for Processing (GDPR Notice)

If you are located in the EU, we process your personal data under the following legal bases:
  • Your consent
  • Performance of a contract
  • Legal obligation
  • Legitimate interests (e.g., fraud prevention)
 

4. Sharing Your Information

We may share your information with:
  • Payment processors (e.g., Stripe, PayPal)
  • Shipping carriers and logistics partners
  • Marketing and email platforms
  • Analytics tools (e.g., Google Analytics)
We do not sell or rent your personal data to third parties.
 

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
 

6. Your Rights

Depending on your location, you may have rights to:
  • Access your data
  • Correct inaccurate data
  • Delete your data
  • Object to processing
  • Withdraw consent
To exercise your rights, contact us at info@glonest.shop.
 

7. Cookies and Tracking

We use cookies to enhance user experience, store cart contents, and analyze site traffic. You may disable cookies through your browser settings, but this may affect site functionality.
 

8. Data Security

We implement industry-standard security measures to protect your data, including SSL encryption and secure payment gateways.
 

9. Children’s Privacy

Our site is not intended for children under 13. We do not knowingly collect personal data from children.
 

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with a new effective date.
 
Questions? Contact us at info@glonest.shop.